Total Touch: Brings Restaurateurs Total Confidence

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John Deluga, Director of Business Development
Four fundamental aspects for restaurant success include: great food, unique atmosphere, excellent service, and a comprehensive point of sale (POS) system. Restaurants using classic systems may struggle through the busiest times of the day due to slow connections and a complicated user interface. This leads to customer and staff frustrations that cause tensions to rise. Fortunately, a new point of sale solution combines complete server-based functionality with cloud-based reporting features, giving restaurant owners and staff the best of both worlds.

Total Touch®, a POS solution that leverages a suite of devices and software to make restaurant management simple, is leading the innovation and bringing about positive change in the highly-competitive restaurant industry. Total Touch is affordably priced, robust in functionality, and seamless in its payment acceptance methods. Often, restaurant owners have to go through the process of changing merchant service providers when switching to a new POS system. With Total Touch, restaurant owners have more freedom. The software is compatible with most merchant service providers, which reduces the transition period and makes it simple to get the new system up and running. “As a software firm, we are advocating for merchants and appealing to financial services organizations to deploy a hospitality program for merchants that does not force them to work with only a single payment processing entity,” comments John Deluga, Director of Business Development for Total Touch.

Total Touch’s intuitive, powerful software helps restaurants focus on their primary goal — delivering the best dining experience possible. The system is secure, simple to use, and can be up and running for the dinner rush straight out of the box. Total Touch operates on a Windows-based platform and connects online through a basic network configuration setup. It gives restaurant owners the stability to perform payment transactions without having to worry about system downtime during internet interruptions.


With Total Touch’s intuitive, easy-to-use interface, most people, work their way through the menu screens, place ord ers, and accept payments from the very first use

“With Total Touch’s intuitive, easy-to-use interface, most people can work their way through the menu screens, place orders, and accept payments from the very first use,” states Deluga.

The Total Touch support staff guides new merchants in configuring the system, helps the restaurant build unique menus, and finally installs the software at the restaurant. Every database is custom-built to meet the specific requirements of a restaurant, enabling users to have precise labor, quality, order entry, and payment controls. Total Touch also offers excellent customer support through a team of caring, experienced professionals who help to educate merchants and staff on how to operate the POS system. Merchants are empowered to check server run times and pay-in or pay-out transactions quickly and easily. “Our approach may be traditional, yet it is the method that local dealers use to support customers, and we are committed to offering our clients that personal support,” comments Deluga.

With enhanced features such as pay-at-the-table and mobile ordering, Total Touch gives restaurateurs a competitive advantage and maximizes their opportunity for generating revenue. Total Touch POS is the preferred solution for a variety of restaurant concepts, from quick-service to fine dining.

Once restaurant owners realize the potential for running their restaurant through Total Touch, they will wonder how they ever managed without it.

Company
Total Touch

Headquarters
Cleveland, OH

Management
John Deluga, Director of Business Development

Description
A POS solution provider that leverages a suite of devices and software to make restaurant management simple, is leading the innovation and bringing about positive change in the highly-competitive restaurant industry. Total Touch is affordably priced, robust in functionality, and seamless in its payment acceptance methods. Often, restaurant owners have to go through the process of changing merchant service providers when switching to a new POS system. With Total Touch, restaurant owners have more freedom. The software is compatible with most merchant service providers, which reduces the transition period and makes it simple to get the new system up and running

Total Touch